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Implementation Middleman?

Why a Middleman?

Why a Middleman?

My business is to interact between Odoo partners and customers, working to assist both parties for smoother and above all successful implementations.  

Key Factors:

    Key Factors:

    1. Rate flexibility (I bill directly to the customer at rates below standard industry rates)  but you choose the level of Interaction and what aspects you want to perform
    2. Simplified Customer Interaction / Communication, for you, at a level you choose.  An IT resource working from the customer perspective is a huge asset for both sides.
    3. Issues defrayed and often handled on my end leaving your team uninterrupted and working efficiently.
    4. Overall the cost can be decreased to the customer without compromising your desired billable time.  Your time will be spent on what you deem important for the project not incidental day-to-day smaller tasks or hiccups in the flow.

Extensive I.T. background (https://www.linkedin.com/in/peter-sardo/)

My solution provides increased customer satisfaction and significantly enhances the likelihood of a positive outcome.  I have seen this in action.  It can often defray issues away from the Odoo partner.  While it may not always shorten the implementation it will give a clear understanding to the customer when timelines need to change and can help with project creep and risk mitigation.

If you are faced with customer interactions that are difficult to bill for or go over budget, like:

  1. Data migration
  2. Basic training
  3. Customer has limited computer knowledge
  4. Customer is extremely busy
  5. Customer not keeping implementation goals
  6. Customer changes specifications - scope creep
  7. New requests

or perhaps:

  1. You have limited resource availability and could use some assistance with certain projects
  2. You'd like to smooth out customer interactions
  3. Acquire some projects where customers have limited budget (my rates are reasonable)
  4. Improve project success - I will be a resource you can count on from the customer side
  5. Handle difficult clients
  6. Long term management of clients
  7. The relationship may allow for smaller target customers
  8. Risk assessment and mitigation handled - wastes billable hours and is often missed in these types of projects

Can you see the benefits:

  1. SIngle point of contact covering many areas and benefiting both sides
  2. Reduce costs (removed from only areas you want less involvement in)
  3. Working with a resource who understands ERP software and implementations at the customer site and who is knowledgeable about customer processes

My knowledge of Odoo is fair to excellent from functional to technical.  Core module understanding is very good. There is room to grow in my Odoo skillset.  I do have a V15 certification and a CAPM designation.

Contact Me to Discuss the Possibilities

Thank you,

Peter Sardo B.Sc., CAPM

905.296.3167